Privacy Policy (SMS/Text Messaging)
Effective Date: 04/30/26
Raedwood respects your privacy. This policy explains how we handle information when you communicate with us via text message.
1. Information We Collect
When you text Raedwood, we may collect:
Your mobile phone number
Your name (if provided)
The content of your messages
Any information you voluntarily share (e.g., project details, address, photos)
2. How We Use Your Information
We use this information to:
Respond to your inquiries
Provide quotes, scheduling, and project updates
Communicate about your cabinet or woodworking project
Improve our customer service
We do not use your number for unsolicited marketing texts.
3. Consent to Receive Messages
By initiating contact with Raedwood via text message, you consent to receive replies related to your inquiry or project.
Message frequency will vary based on your communication.
Message and data rates may apply depending on your carrier.
4. Opt-Out Instructions
You can opt out of text communication at any time by replying:
STOP to unsubscribe
HELP for assistance
After you send STOP, we will confirm your opt-out and will not send further messages unless you contact us again.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
Service providers that help us manage messaging (e.g., SMS platforms)
Authorities if required to comply with applicable laws or legal processes
6. Data Security
We take reasonable measures to protect your information, but no mobile communication is completely secure.
7. Data Retention
We retain text message data only as long as necessary to respond to your inquiry and maintain business records.
8. Your Rights
You may request that we:
Delete your information
Stop contacting you
To make a request, contact us at: info@raedwood.com
9. Changes to This Policy
We may update this policy from time to time. Updates will be posted with a revised effective date.